The Suspicious Sessions page provides a list of suspicious users who have recently visited your website.
Suspicion vs. order risk
A user's level of suspicion is separate from an order's risk level. All user sessions are scored for suspicion. Only customers who complete the checkout process are assigned an order risk. However, a user who places an order will receive one score for both their order and their session. Users can be suspicious even if they don't place an order.
- The date selector - Choose the time frame for the data that appears.
- The data filter - Filter results by individual attributes. By default, this filter shows all the sessions that have a score below your suspicious sessions threshold.
- Sessions map - Shows the number of suspicious user sessions by location.
- Session details - Lists individual user sessions in a specified time frame. To add or remove data, use Customize Columns.
Updated about 1 year ago