Suspicious Orders

The Suspicious Orders card shows the number of suspect orders placed on your website in the last 24 hours.


Your settings or order rules flag these orders as suspicious. If you haven't created settings or order rules, the default score threshold for a suspect order is 100.


To review the average score for orders that were placed in a specific hour, hover over a point on the timeline graph. You can view and monitor order trends hourly for the last 24 hours.

To approve or cancel suspect orders, or perform a deep analysis of your order history, go to the Suspicious Orders page. To view the Suspicious Orders page, select the magnifying glass.

Use this information to monitor trends in suspect orders and identify the effectiveness of changes to your business strategy or advertising campaigns.