NS8 User Guides

The Suspicious Orders Card

The Suspicious Orders Score Card displays the number of suspect orders placed on your website in the last 24 hours.

These orders are flagged as suspect by your user settings or order rules. If no user settings are set or order rules in place, then the default score for a suspect order is 100.

By hovering your mouse over a point on the timeline graph, you can review the time stamp of a particular order.

Clicking the magnifying glass icon on the upper right corner of the card will bring you to the Suspicious Orders screen, where suspect orders can be be approved or cancelled, and deeper analysis of your order history can be performed.

This information is valuable for monitoring trends in suspect orders and to identifying the effectiveness of changes to business strategy or advertising campaigns.

The Suspicious Orders Card

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