NS8 User Guides

The Settings/Support Menu

A description of the settings and application features accessed through the Settings/Support Menu.

This menu is accessed from the navigation bar at the top of NS8 Protect. It is used to access application and account settings.

This menu will have different menu items based on the eCommerce platform you are using, as shown below.

Welcome

By clicking on this menu item, you will be redirected to the screen that gives an overview of some of the features and settings of NS8 Protect. This screen is for informational use only and does not allow the adjustment or modification of settings.

Settings

By clicking on this menu item, you will be redirected to the screen that allows you to adjust the NS8 Protect application settings.

Support

By clicking on this menu item, you will be redirected to the screen that will allow you to contact NS8 Support. Support can also be reached by using the green chat icon in the lower left corner of your screen.

Billing

By clicking on this menu item, you will be redirected to the screen that will show the details of the billable activity for the current billing period only.

Shopify customers are billed directly on their Shopify bill and will not have the Payment Methods and Prepayments menu options.
Contact NS8's Sales team to discuss annual contract options and discounts for Shopify customers.

Payment Methods

By clicking on this menu item, you will be redirected to the screen that allows a user to enter a payment card for NS8 Protect billing.

Prepay

By clicking on this menu item, you will be redirected to the screen that allows you to Authorize Prepayment of your NS8 account. By prepaying, your account will be credited an extra 10% of the amount of the prepayment.

Prepayments

Prepayments will use your primary payment method. Prepayments create a credit on your account that is used for future invoices.

Contract rates are available for customers seeking a long term discount; contact us using the chat icon to inquire.

Campaign Settings

The following menu items are only on this menu for Shopify customers. If you are using another eCommerce platform, they will be accessed on the Ad Protection menu.

Campaign IDs

By clicking on this menu item, you will be redirected to a screen used to set up your campaign identifiers. Campaign identifiers designate what you want the query string parameter name to be for campaign tracking. The IDs 'source' and 'utm-campaign' are automatically tracked.

Campaign Referrers

By clicking on this menu item, you will be redirected to a screen used to assign a campaign name to specific referrers.

The Settings/Support Menu


A description of the settings and application features accessed through the Settings/Support Menu.

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