Order review actions

Actions that you can take after you manually review an order.

The available order rule actions are:

  • Approve - Changes the NS8 Status field to Approved. The order is accepted, and your website is notified. Your ecommerce platform's configuration determines any actions that are taken on the order based on the status change.
  • SMS check order - Changes the SMS Check field to Waiting. It starts SMS verification. The order is put on hold while SMS verification results are pending unless you approve or cancel the order.
  • Cancel - Changes the NS8 Status field to Canceled. The order is canceled and your website is notified. Your ecommerce platform's configuration determines any actions that are taken on the order based on the status change.